Frequently Asked Questions
WHAT ARE YOUR PAYMENT TERMS?
A 25% non-refundable deposit is required upfront to secure your booking. The remaining 75% is due one week prior to final website completion and handover.
What webSITE hosting platforms do you work with?
We currently only use Showit and Wix, which we recommend for service based business or Shopify which we recommend for e-commerce businesses.
How many revisions are included in the website design?
We offer 3 revisions for your project (this can include multiple changes in one round). If for some reason after 3 rounds of revisions, you’re still not completely satisfied, you can purchase additional rounds of revisions from $150 each.
How long will it take?
We will give you an estimated time depending on your project requirements. Two factors that can affect delivery time are communication and unexpected events. Client response times are the most common cause of delays. However, depending on these variables, your project may progress more quickly or more slowly than expected.
What if I don’t feel comfortable in sharing my passwords?
That is perfectly fine! We use a password management tool called LastPass, as it offers a secure and user-friendly password management solution that eliminates the need to share passwords while providing other useful features such as two-factor authentication and digital legacy.
